Making a connection in sales and service requires knowledge and understanding of people Knowing how to close a sale and/or service a client with the unspoken advantage of making that client feel at home with you is a skill from which all sales people could benefit. Achieving connection in sales
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How can we lead people successfully if we don’t understand them? That question inevitably leads to this one: Are they supposed to understand us in the daily interchanges of business, or we, them? Understanding is underrated and often incorrectly evaluated. Leadership is about people knowledge and understanding, and understanding is
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If you lead a company or a team in a company, your executive skill may be what put you in that position. Now, however, you are frustrated and looking for answers to continue the forward momentum. You want to develop and grow your business and achieve increased personal success and
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Do people listen to you willingly? Do they follow your leadership? If they don’t, you are not leading — at least not effectively. Whether our leadership role is in our family, our business/occupation, a community organization or group, how we communicate will determine our effectiveness. Today we’ll take a look
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